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KATI Naturals

Shipping and payment

Everything you need to know about delivery, pick-up and payment options.

18 lei

Flat shipping fee
anywhere in Romania

400 lei

For orders over this amount
shipping is free

2–3 working days

Delivery under normal
circumstances

Delivery

How does your parcel reach you?

Home delivery

Within Romania, parcels are delivered by the FedEx courier service and by Poșta Română (the Romanian Post).

FedEx Poșta Română

Personal pick-up

Customers in Sfântu Gheorghe can, by prior arrangement, pick up KATI Naturals products at the Comfy Atelier shop.

Comfy Atelier address

Strada Gróf Mikó Imre 1
520024 Sfântu Gheorghe, Romania

Payment

Payment methods

Cash on delivery

You pay the courier
when you receive the parcel.

Card payment

Secure online payment
with Visa / Mastercard.

Netopia Payments

Bank transfer

Payment in advance after
your order is confirmed.

Frequently asked questions

Under normal circumstances, delivery takes 2–3 working days after your order has been processed.
Shipping within Romania costs a flat 18 lei. Orders over 400 lei ship for free.
Yes! Customers in Sfântu Gheorghe can pick up their products by prior arrangement at the Comfy Atelier shop (Strada Gróf Mikó Imre 1, 520024 Sfântu Gheorghe).
Once your order has been shipped, we email you the tracking number.
Yes, we accept returns of unopened products within 14 days of purchase.

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